Privacy Policy

MEDICAL CONCERNS:

Craniosacral Therapy, Reiki and Massage Therapy are intended to complement, not replace, the relationship you have with your medical practitioner. If you have, or suspect you may have, a health problem please see your doctor. Never disregard medical advice or delay in seeking it because of anything you have read on this website.

CANCELLATION POLICY:

Please note that I respectfully ask for 24 hours notice if you are unable to attend your appointment. Appointments cancelled or missed with less than 24 hours notice will be charged at the full rate.

Privacy Policy:

This privacy statement documents how Biodynamic Connection complies with European Union data protection requirements. It applies to the website and form system. We may change this privacy statement from time to time, therefore, please continue to check this page to ensure you are happy with any changes.

For enquiry via our website we may collect (name, telephone and e-mail addresses).

Upon a consultation, we also ask you to provide us with information regarding your personal or professional interests, lifestyle, health conditions and wellbeing – this is to ensure we deliver the best service to you – this information will not be disclosed or used for any marketing purposes. Biodynamic Connection staff may also follow up, either by e-mail, phone or mail, to people who have received a treatment as part of our customer care procedure.

We will store the information you give us securely, in line with the General Data Protection Regulation. We require this information to understand your needs and provide you with a better service.

Where permission is obtained or a legitimate interest is evident – we may also send promotional e-mails about new products, new treatments, special offers or other information that we think you may find interesting using a valid e-mail address.

Sharing your information

We will never sell or share your information with any other organisation for marketing purposes.  We will only share your information If we are required to do so by law.

You have the right to:

The right to be informed – How your information is stored and used

The right of access – A Subject Access Request

The right to rectification – Correcting any information deemed incorrect

The right to erasure – Removal from database

The right to restrict processing – Permission to store but not to process data

The right to data portability - It allows you to move, copy or transfer personal data easily

The right to object – Example; processing based on legitimate interests

Rights to automated decision making – The right NOT to be subject to a decision

Right to complain

You also have the right to complain by contacting the Information Commissioner’s Office directly (which is the national data protection authority in the UK).  We’d also appreciate your feedback.

You may change your mind about the permission you have given us to use your personal information at any time by emailing us biodynamicconnection@gmail.com.

If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

If you have any questions or concerns about this Privacy Statement, or would like to receive a printed version, please call us on the number at 07479939094.